AGB

Terms of Service

OVERVIEW

Welcome to SUNART.

The terms “we”, “us” and “our” refer to SUNART. SUNART operates this website and online store, including all related information, content, features, tools, products and services provided to you (collectively, the “Services”).

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to offer our products and Services to you.

By visiting our website, placing an order, or otherwise using our Services, you agree to be bound by these Terms of Service and our applicable policies, including our Privacy Policy and Return and Refund Policy.

If you do not agree to these Terms, please do not use the Services.

SECTION 1 - ELIGIBILITY AND ACCOUNTS

By using the Services, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have obtained any consent required by applicable law.

You agree to provide accurate, complete, and current information when using our Services or placing an order.

You are responsible for maintaining the confidentiality and security of your account credentials and for activity conducted through your account.

SECTION 2 - PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to display our products, colors, materials, specifications, and other product information as accurately as possible.

However, product colors and appearance may vary slightly depending on your screen, device, lighting conditions, production batches, or other factors.

Measurements may also vary slightly due to manual measurement or manufacturing tolerances.

Product descriptions, prices, availability, and specifications may be changed at any time without prior notice.

We reserve the right to discontinue products or limit quantities available for purchase.

SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase products from SUNART.

We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary, including in cases involving:

  • Suspected fraud or unauthorized payment

  • Incorrect pricing or product information

  • Product availability issues

  • Shipping restrictions

  • Violations of these Terms

Payment must be successfully processed before an order can be fulfilled.

Please review your order information carefully before completing your purchase.

If you need to change or cancel an order, contact us as soon as possible at sunart.gear@gmail.com.

Once an order has been processed or shipped, we may no longer be able to modify or cancel it.

Returns and exchanges are governed by our Return and Refund Policy.

SECTION 4 - PRICING AND PAYMENT

Prices and promotions may change without notice.

The price applicable to your order is the price displayed at the time your order is submitted, subject to correction of obvious errors.

Unless otherwise stated, product prices may not include taxes, customs duties, import fees, or other charges imposed by local authorities.

Any applicable shipping charges will be displayed during checkout.

You agree to provide accurate and authorized payment information.

We reserve the right to cancel or refuse transactions where we reasonably suspect fraud, unauthorized payment activity, or other misuse.

SECTION 5 - SHIPPING AND DELIVERY

Orders are subject to our Shipping Policy.

Estimated delivery times are provided for convenience and are not guaranteed.

Delivery may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather, holidays, or other logistical disruptions.

Customers are responsible for providing a complete and accurate shipping address.

Once an order has been processed or shipped, address changes may no longer be possible.

If you experience a delivery issue, please contact us at sunart.gear@gmail.com so that we can assist in investigating the shipment.

Nothing in this section limits any rights you may have under applicable consumer protection law.

SECTION 6 - RETURNS, REFUNDS AND EXCHANGES

Returns, refunds, and exchanges are governed by our Return and Refund Policy.

You must contact SUNART before returning an item.

Items returned without prior authorization may not be accepted.

For returns due to change of mind, size selection, fit preference, or other non-quality-related reasons, the customer may be responsible for return shipping costs as described in our Return and Refund Policy.

Different rules may apply where required by applicable consumer protection laws.

SECTION 7 - INTELLECTUAL PROPERTY

Unless otherwise indicated, the content available through the Services, including our brand name, logos, designs, text, graphics, photographs, videos, product descriptions, and website layout, is owned by or licensed to SUNART and is protected by applicable intellectual property laws.

You may use the Services only for personal and non-commercial purposes.

Without our prior written consent, you may not reproduce, distribute, modify, copy, republish, sell, exploit, or create derivative works from our content except where permitted by applicable law.

Third-party trademarks and intellectual property remain the property of their respective owners.

SECTION 8 - THIRD-PARTY SERVICES AND LINKS

Our Services may contain links to or integrations with third-party websites, applications, payment providers, carriers, or other services.

We do not control third-party services and are not responsible for their content, availability, policies, or practices.

Your use of third-party services may be subject to separate terms and privacy policies.

SECTION 9 - SHOPIFY

Our online store is powered by Shopify.

Shopify provides the ecommerce infrastructure that enables us to operate the Services, but purchases made through our store are transactions directly between you and SUNART.

Shopify is not the seller of SUNART products and is not responsible for fulfilling your order, processing product returns, or resolving product-related claims, except to the extent Shopify separately provides specific services to you.

SECTION 10 - PRIVACY

Our collection, use, storage, and disclosure of personal information is described in our Privacy Policy.

Because our store is hosted by Shopify, certain information may also be processed by Shopify and other service providers used to operate our store, process payments, provide advertising, detect fraud, or deliver orders.

Please review our Privacy Policy for additional information.

SECTION 11 - REVIEWS, FEEDBACK AND USER CONTENT

If you voluntarily submit reviews, photographs, videos, comments, suggestions, or other content to SUNART, you represent that you have the right to provide that content.

You grant SUNART a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and distribute submitted content for legitimate business and promotional purposes, subject to applicable law.

You must not submit content that:

  • Infringes another person's intellectual property or privacy rights

  • Contains unlawful, defamatory, abusive, or misleading material

  • Contains malware or harmful code

  • Misrepresents your identity or experience with our products

We reserve the right to moderate or remove content where permitted by applicable law.

SECTION 12 - ERRORS AND INACCURACIES

From time to time, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or delivery estimates.

We reserve the right to correct such information and, where necessary, cancel or adjust an affected order in accordance with applicable law.

If an order is canceled after payment has been collected, the applicable amount will be refunded.

SECTION 13 - PROHIBITED USES

You may not use our Services:

  • For unlawful or fraudulent purposes

  • To violate applicable laws or regulations

  • To infringe intellectual property or privacy rights

  • To distribute malware, viruses, or harmful code

  • To harass, threaten, abuse, or impersonate others

  • To interfere with website security or functionality

  • To collect personal information without authorization

  • To conduct unauthorized scraping, automated access, or exploitation of the Services

  • To engage in fraudulent payment or chargeback activity

We may restrict or terminate access to the Services where we reasonably determine that these Terms have been violated.

SECTION 14 - DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

We do not guarantee that access to the Services will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded or limited.

SECTION 15 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, SUNART and its service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of the Services or products purchased through the Services.

This limitation does not apply where liability cannot legally be excluded or limited, including any mandatory rights provided under applicable consumer protection law.

SECTION 16 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold SUNART harmless from third-party claims, losses, or expenses arising from your unlawful use of the Services, your violation of these Terms, or your infringement of another person's rights.

SECTION 17 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will remain in full force and effect.

The affected provision will be enforced to the maximum extent permitted by applicable law.

SECTION 18 - WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, together with the policies referenced on our website, constitute the agreement governing your use of the Services.

SECTION 19 - GOVERNING LAW

These Terms are governed by the laws applicable to the jurisdiction in which SUNART's operating entity is established, without limiting any mandatory consumer protection rights that may apply in your place of residence.

Any dispute will be handled in accordance with applicable law.

SECTION 20 - CHANGES TO THESE TERMS

We may update these Terms from time to time.

The latest version will be posted on this page.

Where required by applicable law, we will provide notice of material changes.

Your continued use of the Services following an update constitutes acceptance of the revised Terms, except where applicable law requires another form of consent.

SECTION 21 - CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

SUNART

Email: sunart.gear@gmail.com

Additional business contact information is available on our Contact Information page.